Kirkiri Privacy Policy — Our Commitment to Protecting Your Data

Kirkiri collects certain information that is necessary to deliver our services and maintain a secure platform. We only collect what we genuinely need — nothing more.

Kirkiri uses your data solely for specific, clearly defined, and lawful purposes. We never use your information for anything else without your consent.

• Account Management: To enable registration, login, password recovery, and overall account security.
• Transaction Processing: To verify accurate payment details for processing deposits and withdrawals.
• KYC & AML Compliance: To verify identity and comply with anti-money laundering regulations.
• Customer Support: To resolve your issues quickly and provide accurate support.
• Personalized Experience: To show game recommendations and promotions tailored to your preferences.
• Security Monitoring: To detect fraud, multiple accounts, and suspicious activity.
• Responsible Gaming: To identify problematic gaming behaviour and provide timely support.
• Legal Obligations: To fulfil legitimate requests from licensing authorities and law enforcement agencies.

Kirkiri uses industry-leading technology to protect your data. Our multi-layered security infrastructure keeps your information safe at every level.

• SSL/TLS Encryption: All data transmissions are secured with 128-bit SSL encryption.
• Encrypted Database: All personal data stored on our servers is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced firewall systems and DDoS attack prevention measures.
• Two-Factor Authentication (2FA): Two-factor authentication to prevent unauthorized access to your account.
• Regular Security Audits: Independent third parties regularly audit our security systems.
• Restricted Access: Only authorised personnel have access to specific data.

Kirkiri shares your information only in limited circumstances and exclusively with trusted partners. The cases where data may be shared are outlined below:

• Payment Processor: Necessary data is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.
• KYC Verification Services: Shared with an authorized third-party KYC provider for identity verification.
• Law Enforcement: Upon a valid court order or formal request from a government authority.
• Game Provider: Limited data necessary for game operation is shared with licensed game developers.
• Security Analysis: Shared with authorized partners for fraud detection and prevention.

The Kirkiri website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to not function properly.

Under Kirkiri's Privacy Policy, you have complete control over your own data. You may exercise the following rights at any time:

• Access: The right to know what data we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Object: The right to object to the processing of your data for specific purposes.
• Portability: The right to receive your data in a portable, easy-to-read format.
• Withdrawal of Consent: The right to withdraw consent for data processing at any time.

Kirkiri strictly does not collect or process personal information from anyone under the age of 18. The protection of children and minors is a top priority under our privacy policy.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be immediately suspended and all collected data will be deleted.
• If you believe your child's data has been collected by mistake, please contact our support team immediately.

Kirkiri retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of the active account and up to 5 years after closure (for legal compliance).
• Transaction Records: 7 years from the date of the last transaction (in accordance with AML regulations).
• Gaming History: Up to 3 years after account closure.
• Customer Support Records: 2 years from the date of last contact.
• Cookies & Session Data: 30 to 90 days (depending on cookie type).

Once the retention period expires, data is securely and permanently deleted.

Kirkiri reserves the right to update this Privacy Policy at any time. If changes are made, we will notify you through the following methods:

• A clear notice will be published on the website and the "Last Updated" date at the top of the page will be revised accordingly.
• Registered users will be notified of significant changes via in-app notifications.
• At least 14 days' advance notice will be given before any major changes take effect.

Continued use of Kirkiri after any changes will be considered acceptance of the updated privacy policy.

For any questions, concerns, or requests regarding the privacy policy, please contact Kirkiri's data protection team:

• Live Chat: Use the chat button at the bottom right of the website — available 24/7.
• Email: [email protected] (plain text — not a clickable link)
• Response Time: Typically within 24 hours; up to 30 business days for complex matters.